IT Support
End-to-end user & endpoint care
flipWhat I handle
- OS install, imaging & driver setup
- Fault diagnosis & component swap
- Printer / peripheral configuration
- Preventive maintenance schedules
- Ticket triage & user assistance
Available for IT support & systems work
John Christopher B. Sauquillo
a.k.a Frostvym
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Core Competencies
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Monitoring Systems
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Hands-On Mindset
About Me
The person behind the terminal
IT SUPPORT
EVRV
Day to day I'm the first line of defense: diagnosing faults, replacing failing components, keeping workstations and peripherals runnable, and making sure support tickets never pile up unnoticed.
- Hardware disassembly & assembly
- Structured cable management
- Network connectivity & troubleshooting
- Real-time monitoring system support
I'm John Christopher B. Sauquillo — known online as Frostvym. My work sits where physical hardware meets software: opening machines, tracing faults, terminating and organizing cables, and then verifying that the systems on top of that infrastructure still report correctly.
I've built my fundamentals in programming languages, so I don't just replace parts — I read the systems I support. That means I can follow data through a ticketing pipeline, understand why a scan event failed, or explain an issue clearly to the people who depend on it.
Problem Solving
Preventive Maintenance
Technical Documentation
User Support
Attention to Detail
Core Capabilities
Hover or tap a card to flip it in 3D
Cable Management
Clean racks, traceable runs
flipWhat I handle
- Structured cabling & patch panel dressing
- Labeling standards for every run
- Routing, bundling & strain relief
- Airflow-safe rack organization
- Documented ports & terminations
Fundamentals of Programming
Reading the systems I support
flipWhat I handle
- Variables, control flow, functions
- Object-oriented basics
- Debugging & error tracing
- Basic scripting & queries
- Logic design & flowcharts
Disassembly & Assembly
Down to the board, back to boot
flipWhat I handle
- Laptop & desktop full teardown
- RAM, storage, battery, keyboard swap
- Thermal paste & cooling service
- Post-assembly verification testing
- Static-safe handling practices
Networking
Connectivity that holds up
flipWhat I handle
- LAN cabling & RJ45 termination
- Switch / router basic configuration
- IP addressing & subnet awareness
- Ping, traceroute & link testing
- Wi-Fi & connectivity troubleshooting
Systems I'm Familiar With
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Also familiar with:
Real-time dashboards
Device deployment
Support documentation
System walkthroughs for staff
Let's Connect
Email is the best way to reach me